Hello World! Introducing the Attune Beta

The last year has been an exciting one for Attune. Premium written, agent partnerships, and our team have all grown considerably. Based on your feedback, we’ve also been making investments in our platform and portal to help make your work more efficient through a redesigned, more intuitive user experience. The New Attune Billing We've selected a number of agencies to participate in an early Attune release. Starting on May 21st, all policies bound by these agents will be through a completely new billing system. With this, we have improved how insureds are billed and have made it easier to understand what has been paid and what is owed. We’ve also included a number of new features that will make it easier for your insureds to understand their invoice and pay their bill. These initial enhancements include: * Improved Commission Statement Delivery - Commission statements detailing the electronic cash settlement will be emailed promptly each month * Self-Serve Payments - Insureds can choose to store their ACH or credit card, enroll in recurring payment, and pay previously billed invoices with a single payment. We've also improved payment reminders and cancellation warnings * Account Billing Details - Know whether or not an account is delinquent on payments, the next Invoice amount and when it is due, and if an insured has enrolled in auto-pay A New Portal Through dozens of conversations, interviews, and user tests, we’ve studied how agents quote and bind new business. We've applied this learning and are incredibly excited to announce an all new Attune Portal that has reimagined the quote and bind process to work the way you work. We’ll be rolling out the new Attune Portal to agents throughout the summer. Here are some highlights of what you’ll see immediately in the new Attune 2.0 Portal: * Workflow - A new workflow and design for quoting, binding, and managing Insured Accounts. We’ve made these designs with additional Lines of Business in mind so that we can add new Products very soon * Reliability - We’ve added tools that will make quoting and binding more reliable. This will also help us find and fix issues before they become a problem that keeps your from quoting or binding a new policy What’s Coming We’ll be releasing improvements and new features continuously, and we’ll be sending messages like this one to fill you in on the changes we’ve made. Updates you should expect to see in Attune in the coming weeks and months include: * More Control - Adding coverages that were previously only available through our Underwriting team * Guidance - Showing more coverage overviews and tooltips so you don’t have to reference any external documents to understand coverage details and limits * Eligibility - Working to make it faster and easier for you to know if a new Account is eligible for our BOP * Classification - Improving rating and classification controls to make it easier to classify your insured * Quote comparison - A side-by-side comparison of all coverages to help you find the right coverage at the right price for your insureds Getting Help We have a dedicated team on standby to help answer any questions about your new experience and fix issues as they arise. Please do not hesitate to reach out to share any feedback (good or bad), if you are experiencing an issue, or have any questions about the new experience. Our agents are available from 8am-6pm EST Monday-Friday to help answer questions online, on the phone, or over email. Here is a quick reminder of all the ways you can get in touch with us: * Online Chat is still available on every page of the portal. * Call us at 888-530-4650 * Email the team at beta@attuneinsurance.com