Mat Trawick has insurance in his DNA. Now a fifth-generation broker, his familyhas been helping families and businesses stay safe for over 125 years. Afterserving in a variety of different leadership roles - ranging from claims tounderwriting and everything in between - this industry veteran decided to standon his own two feet and launched Trawick Insurance last year.Mat’s Goal - Become indispensable to his clients.“I love helping people and solving problems. Creating strong relationships andcustomer loyalty is my main priority. I enjoy when my clients bring me complexscenarios. To me, the most important thing is finding ways to show my clientsthey are not a commodity.”Mat’s Attune Experience - Saving Time, Earning Trust“I always do my research before I work with anyone, and I was very impressed byhow Attune’s technology was making the process so much faster. Working withAttune means saying goodbye to Acord forms, which is a huge time saver. You’reable to get quotes turned around incredibly quickly - sometimes the same day.Cutting out redundancies and duplicate efforts make your clients trust and valueyou in a way that used to take years to cultivate. Now, I can write and bind adozen policies in an hour.”A Partner that “Gets It”“Unlike some other carriers, Attune values their brokers and makes an enormouseffort to listen to feedback or issues. For example, I had one client that Iended up taking away from another carrier and bringing to Attune because therewas some confusion over the location. The other guys wouldn’t listen, but I wasable to have a meaningful dialogue with Attune and ultimately got my client anincredible policy in under 36 hours. A win-win-win. My client was thrilled, Ishowed my client I can go to bat for them, and Attune was happy too.They’re also dedicated to updating their own platform. Any time I have asuggestion or feedback, the team works hard to fix it. With my other partners, Icould never get anyone on the phone. But with Attune, they are always there tolisten and get the job done.”Smarter, Better Priced Policies“Attune has been able to come in and offer my clients policies that are superiorto anything we’ve been seeing. The coverage is not only excellent, it’s alsovery data-driven. I’m 20 miles away from any coastline, but for admittedcarriers that don’t have the technology Attune has, they think I’m getting myfeet wet every day! Attune’s pricing is very competitive, and about 90% ofclients fall under their BOP policy.”Mat’s Biggest Win Yet“I recently closed one new big client, who is a very prominent founder of awell-known, multi-location restaurant chain in Georgia. He had been with hisprevious broker for over a decade, but I was able to win him over with the helpof Attune in less than one week. His needs were complicated - lots of employees,millions in revenue, several properties in different areas - and I got him anincredible policy that not only fit his needs but also saved him money.”The ResultMat closed over $200,000 in premium in just a few monthsWith Attune, Mat is able to spend his time more efficiently by cutting down onwasted hours spent on paperwork and back-and-forth emails. Now, he can focusmore on his ultimate goal of becoming indispensable to his clients.“I think people in our industry can sometimes be resistant to technology andchange, and Attune is certainly doing things differently. But for me, workingwith Attune has been an incredible force for improving efficiency and increasingrevenue - and most importantly, creating loyalty with my clients.”Feeling inspired by Mat’s story? Send a note to email@example.com tohave your agency featured in our next story.To get access to the Attune Portal today, contact us at firstname.lastname@example.org to start quoting!